Self-collection:
We have flexitime. To ensure a smooth collection, please call in advance or write us an email and we will arrange a convenient time for collection and can prepare the goods for you.
Online dispute resolution:
The European Commission provides a platform for online dispute resolution (OS). The platform can be found at https://ec.europa.eu/consumers/odr. Consumers have the opportunity to use this platform to resolve their disputes. Settlement of consumer disputes: We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and unfortunately we cannot currently offer participation in such a procedure. Responsible for content according to § 10 paragraph 3 MDStV: Jürgen Hedrich (dipl.-business economist) (address as above)
