Dear customer, We are currently relocating our operations. This will probably last until the end of January 2025. Unfortunately, we cannot accept any orders during this time. You can still reach us by phone on +49 156 79571593. You can easily purchase many of our cable ducts from Amazon during this time. You can find our Amazon shop at the following link: https://www.amazon.de/alunovo Thank you for your understanding and see you soon! Jürgen from Alunovo
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Any questions? Call us
+49 156 79571593                                                                                                
 
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Any questions? Call us
+49 156 79571593                                                                                                
 

Relocation of operations!

Dear customer, We are currently relocating our operations. This will probably last until the end of January 2025. Unfortunately, we cannot accept any orders during this time. You can still reach us by phone on +49 156 79571593. You can easily purchase many of our cable ducts from Amazon during this time. You can find our Amazon shop at the following link: https://www.amazon.de/alunovo Thank you for your understanding and see you soon! Jürgen from Alunovo

Cancellation policy

Right of withdrawal

Right of withdrawal 
You have the right within fourteen days to revoke this contract without giving reasons. The The cancellation period is fourteen days from the day on which you or one of A third party named by you, who is not the carrier, receives the goods have taken or has taken possession of. To exercise your right of withdrawal, you must contact us (ALUNOVO kabelkanal manufaktur, owner Jürgen Hedrich, Weststr.14, 47626 Kevelaer, Telephone number: 02832-9795114, fax number: 02832-9795115, E-mail address: info@alunovo.de) by means of a clear declaration (e.g. a letter sent by post, fax or email) about yours decision to revoke this contract. You can do that However, do not use the attached model cancellation form is prescribed. To meet the cancellation period, it is sufficient that You receive notification of your exercise of the right of withdrawal before the expiry of the period Send cancellation notice.

Consequences of revocation 
If If you revoke this contract, we will pay you all payments received from you, including delivery costs (except the additional costs resulting from your choosing another Type of delivery than the cheap standard delivery we offer have chosen), immediately and at the latest within fourteen days to be repaid on the day on which you received notification of your revocation contract has been received by us. We use this for this repayment the same payment method you used in the original transaction have used, unless something was expressly agreed with them otherwise agreed; in no event will you be reimbursed for this Fees will be calculated.

We can refuse repayment until we have received the goods back or until you provide proof have provided that you have returned the goods, depending on which is the earlier point in time. You have the goods immediately and in any case no later than fourteen days from the day on which you to inform us about the revocation of this contract to return or hand over. The deadline is met if you do so Send the goods before the deadline of fourteen days has expired.

You bear the direct costs of returning the goods.

You will only be responsible for any loss in value of the goods arise if this loss of value is due to an examination of the The nature, properties and functionality of the goods do not necessary handling of them.

Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

- for the delivery of goods that are not prefabricated and for the production of which is an individual selection or determination by the Consumer is relevant or clearly personal the needs of the consumer; 
- for the delivery of goods that can spoil quickly or whose expiry date would quickly be exceeded; 
- for the delivery of alcoholic beverages, the price of which is stated at the time of conclusion of the contract was agreed, but at the earliest 30 days after conclusion of the contract can be delivered and their current value is subject to fluctuations depends on the market, over which the entrepreneur has no influence; 
- for the delivery of newspapers, magazines or magazines Exception to subscription contracts. The right of withdrawal expires prematurely for contracts - for the delivery of sealed goods, which for reasons of are not suitable for return due to health protection or hygiene, if their seal has been removed after delivery; 
- for the delivery of goods if these occur after delivery due to their properties were inseparably mixed with other goods; - for the delivery of sound or video recordings or computer software in a sealed package if the seal is broken after delivery was removed.
 
Sample cancellation form 
(If you want to cancel the contract, then please fill out this form and send it back.)
 - To ALUNOVO kabelkanal manufaktur, Jürgen Hedrich, Weststr.14, 47626 Kevelaer, fax number: 02832-9795115, email address: info@alunovo.de: 
- I/we (*) hereby revoke the from contract concluded with me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)
 - Ordered on (*)/ received on (*) 
- Name of the consumer(s ) 
- Address of the consumer(s) 
- Signature of the consumer(s) (only for notification on paper) 
- date (*) Delete what is not applicable. ________________________________________________________________